Refund & Returns

Last updated: 01-08-2025

At Brand House, we want you to love your shopping experience. If you are not completely satisfied, we’re here to help.

1. Returns

Eligible for return within 7 days of delivery.

Items must be unused, unworn, unwashed, and in their original packaging with tags.

Certain items like innerwear, clearance sale items, or customized products are not returnable.

2. Refunds

Once we receive your return, we’ll inspect the item and notify you of approval or rejection.

Approved refunds will be processed within 7–10 business days to your original payment method.

Shipping charges (if any) are non-refundable.

3. Exchanges

You can exchange for a different size or product (subject to availability).

4. Contact Us 
For any questions or concerns regarding this policy, please contact us:

Email: online.brandhouse@gmail.com

Mobile Number: +91 9567374675

Location: Ramanattukara, calicut, Kerala